Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, business address)
• Business information (company name, industry, business domain)
• Account credentials (username, password, authentication tokens)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and marketing opt-ins

1.2 Automatically Collected Information

When you access our website or services, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and links clicked
• Referring website addresses
• Location data (with your permission)

1.3 Usage Data

We collect information about how you interact with our platform, including:

• AI service usage (content generation, voice calls, etc.)
• Social media account connections
• Workflow executions and automation history
• Analytics and performance metrics
• Feature usage and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered marketing automation platform
• Account Management: To create and manage your account, process subscriptions, and provide customer support
• Communication: To send you technical notices, updates, security alerts, and administrative messages
• Personalization: To customize your experience and provide tailored content and recommendations
• Analytics: To analyze usage patterns, monitor platform performance, and improve our services
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send promotional communications (with your consent, which you can withdraw at any time)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud infrastructure providers (Supabase, Cloudflare)
• AI service providers (OpenAI, Anthropic, ElevenLabs)
• Payment processors (Stripe)
• Email and communication services
• Analytics platforms
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Social Media Platforms

When you connect your social media accounts, we share necessary information with those platforms (Facebook, Instagram, Twitter, LinkedIn, etc.) to provide our social media automation services.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations
• Protection of our rights, privacy, safety, or property
• Prevention of fraud or security issues
• Response to court orders or legal processes

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Multi-tenant architecture with row-level security (RLS)
• Authentication: Secure authentication using Supabase Auth with OAuth support
• Secure Storage: Encrypted storage for sensitive tokens and credentials
• Regular Audits: Comprehensive audit logging of all critical operations
• Data Isolation: Business data is completely isolated per tenant

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

5.2 Correction and Update

You can update your account information at any time through your account settings.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

5.4 Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

5.5 Do Not Track

Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals.

5.6 GDPR Rights (European Users)

If you are located in the European Economic Area, you have additional rights under GDPR, including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

5.7 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell personal information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

Specific retention periods:

• Account data: Retained while your account is active plus 90 days after deletion
• Analytics data: Retained according to your subscription plan (30-365 days)
• Audit logs: Retained for 1 year for security and compliance
• Billing records: Retained for 7 years for tax compliance

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and integration partners. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your request within 30 days (or as required by applicable law).