Terms of Service

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and DealSpot AI.

If you are using our Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Services

DealSpot AI provides an AI-powered multi-tenant platform for small businesses, offering:

• Social media automation and content generation
• Intelligent voice agents for customer communication
• Calendar integration and appointment scheduling
• N8N workflow automation
• Analytics and business insights
• Related features and integrations

Our Services are currently in development. Features, functionality, and availability may change without notice. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

3. Account Registration and Eligibility

3.1 Eligibility

You must meet the following requirements to use our Services:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable law
• Represent a legitimate business entity (for business accounts)

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and up-to-date

3.3 Account Types

We offer different account types:

• Business Owner: Primary account holder with full administrative access
• Team Member: Limited access as granted by the business owner
• Admin: Platform administrators with elevated privileges

4. Subscription and Payment

4.1 Subscription Plans

We offer tiered subscription plans (Basic, Pro, Enterprise) with varying features and usage limits. Plan details, pricing, and features are subject to change with notice.

4.2 Payment Terms

• Subscriptions are billed monthly or annually in advance
• All fees are in Australian Dollars (AUD) unless otherwise stated
• Payments are processed through secure third-party payment processors
• You authorize us to charge your payment method for all fees incurred

4.3 Refunds and Cancellations

You may cancel your subscription at any time. Cancellations will be effective at the end of the current billing period. We do not provide refunds for partial months or unused services, except as required by law.

4.4 Free Trials

We may offer free trial periods. You may cancel at any time during the trial period to avoid charges. If you do not cancel before the trial ends, your payment method will be charged for the subscription.

5. Acceptable Use Policy

5.1 Prohibited Activities

You agree NOT to use our Services to:

• Violate any laws, regulations, or third-party rights
• Send spam, unsolicited communications, or engage in deceptive practices
• Distribute malware, viruses, or harmful code
• Harass, abuse, or harm others
• Infringe on intellectual property rights
• Impersonate any person or entity
• Interfere with or disrupt our Services
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our Services without permission
• Reverse engineer or attempt to extract source code
• Resell or redistribute our Services without authorization

5.2 Content Guidelines

Content generated or posted through our Services must not:

• Be illegal, fraudulent, defamatory, or obscene
• Promote violence, discrimination, or hatred
• Violate privacy or confidentiality rights
• Contain false or misleading information
• Violate platform policies of connected social media services

6. AI Usage and Limitations

6.1 AI-Generated Content

Our Services use artificial intelligence to generate content, including text, images, and voice. While we strive for accuracy and quality, AI-generated content may:

• Contain errors or inaccuracies
• Produce unexpected or inappropriate results
• Require human review and editing

You are solely responsible for reviewing, editing, and approving all AI-generated content before publication. We do not guarantee the accuracy, completeness, or suitability of AI-generated content.

6.2 Usage Quotas

Your subscription plan includes specific usage limits for AI services (content generation, voice calls, etc.). Exceeding these limits may result in additional charges or temporary service restrictions.

6.3 Rate Limiting

We implement rate limiting to ensure fair usage and platform stability. Excessive use may result in temporary throttling or account suspension.

7. Intellectual Property Rights

7.1 Our Rights

DealSpot AI and our Services, including all content, features, functionality, logos, trademarks, and software, are owned by DealSpot AI and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you create or upload to our Services ("Your Content"). By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content solely to provide and improve our Services.

7.3 AI-Generated Content

Content generated by our AI tools is provided to you for your use. However, AI-generated content may not be unique and similar content may be generated for other users. You are responsible for ensuring compliance with applicable laws and third-party rights when using AI-generated content.

8. Third-Party Integrations

Our Services integrate with third-party platforms including social media networks (Facebook, Instagram, Twitter, LinkedIn, etc.), calendar providers, payment processors, and other services. These integrations are subject to the third party's terms of service and privacy policies.

We are not responsible for:

• Third-party service availability or performance
• Changes to third-party APIs or terms of service
• Data privacy practices of third-party services
• Costs or fees imposed by third-party services

9. Data Privacy and Security

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our Services, you consent to our data practices as described in the Privacy Policy.

We implement industry-standard security measures, including:

• Data encryption in transit and at rest
• Multi-tenant architecture with row-level security
• Regular security audits and monitoring
• Secure authentication and access controls

However, no system is completely secure. You acknowledge that you use our Services at your own risk.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that our Services will be:

• Uninterrupted, secure, or error-free
• Free from viruses or harmful components
• Accurate, complete, or reliable
• Available at all times

10.2 Limitation of Liability

To the maximum extent permitted by law, DealSpot AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Cost of substitute services
• Business interruption

Our total liability for any claims arising from or related to our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100 AUD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless DealSpot AI, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create, upload, or publish through our Services

12. Termination

12.1 By You

You may terminate your account at any time through your account settings or by contacting us. Termination will be effective at the end of your current billing period.

12.2 By Us

We may suspend or terminate your access to our Services at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended periods of inactivity
• Any reason at our sole discretion

12.3 Effect of Termination

Upon termination:

• Your access to our Services will cease immediately
• Your data may be deleted after 90 days
• You remain liable for all fees incurred prior to termination
• Provisions of these Terms that should survive termination will remain in effect

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree with the changes, you must stop using our Services.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from or relating to these Terms or our Services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation is unsuccessful
3. Binding arbitration or court proceedings in Australia

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DealSpot AI regarding our Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at any time without notice.

15.5 Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Contact Information

If you have questions about these Terms of Service, please contact us: